At FlyoVibe, we understand that plans can change unexpectedly. To ensure a smooth experience, please review our cancellation policy below:
How to Cancel a Booking
- Online Cancellation: Log in to your FlyoVibe account and navigate to your bookings to initiate a cancellation.
- Customer Support: Alternatively, contact our customer service team at support@flyovibe.com with your booking reference number and relevant details.
Cancellation Fees & Refunds
- Service Provider Policies: Cancellation fees and refund eligibility are primarily governed by the policies of the respective service providers (e.g., airlines, hotels, activity operators).
- Refund Processing: If eligible, refunds will be processed according to the provider's policy. Please allow up to 7 business days for the amount to reflect in your account, depending on your payment method and bank processing times.
Partial Cancellations
- Eligibility: If you cancel part of your booking (e.g., one passenger in a multi-person reservation or one night of a multi-night stay), a partial refund may apply.
- Refund Amount: The refund amount will depend on the provider's policy and the specifics of your booking.
No-Show Policy
- No-Show: Failure to show up for your booking without prior cancellation will result in no refund.
- Charges: You may be charged the full amount of the booking as per the provider's terms.
Changes to Bookings
- Modification Requests: To modify your booking (e.g., change dates or services), please contact our customer service team.
- Fees: Changes may be subject to additional fees or price differences, depending on the provider's policy.
Contact Us
If you have any questions or need assistance with cancellations, our customer support team is here to help:
- Email: support@flyovibe.com
